Peace of mind motoring around the clock
As part of Mercedes-Benz's on-going commitment to its customers, Mercedes-Benz Roadside Assistance is designed to enhance your overallMercedes-Benz ownership experience, by providing you with 24 hr Roadside emergency support related to use of your Mercedes-Benz vehicle. Peace of mind motoring - guranteed.
While it is our sincere hope that your travels are always trouble free, the road can be unpredictable place and sometimes things happen that will leave you stranded and in need of help. Our goal is to ensure that even if your Mercedes-Benz is immobilized, whether at home or during travel, any inconvinience to you and your family is minimized.
Getting help - What to do when you need Assistance
In the event of a breakdown or road traffic accident, simply call Mercedes-Benz Roadside Assistance on 1800-102-9222. All the calls to 1800 number are free (*In case of difficulty in reaching this toll-free number from your phone network, please call 0124-438-9222. Call charges apply.)
Please have following information in hand for the operator when you call :
- Your name & contact phone number
- Vehicle registration number
- Vehicle Identification number (VIN / Chassis no. - Please refer to Vehicle registration card or Warranty book)
- Date of first invoice of vehicle (Please refer to warranty book)
- Name of the dealer from whom vehicle was purchased
- Description of the problem
- Exact location of the vehicle
- Please do not make your own vehicle assisstance / recovery arrangements through third party. In order to qualify for the benefits provided by Mercedes-Benz, you must contact or seek assistance only from Mercedes-Benz Roadside Assistance.
